Your clothes are important to us, and we maintain the highest professional standards when inspecting and transporting your items. The PAKT 'clean room' provides a pristine environment in which to store your clothes. We permanently maintain our facility at a temperature of 19-21ºC with 50-60% humidity. We also have a dedicated fur storage room where we keep the temperature at 13-18ºC. Meanwhile, the air is filtered every two hours, removing dust, odour, allergens and mould down to 3 microns in size. PAKT's facilities also include UVC light sterilisation, ecological pest control, individual garment bags and an access-limiting security system. We designed our storage facility to provide the best possible environment for your clothes.

How are my clothes and other items kept?

We handle your clothes and accessories with the utmost care and respect, ensuring they arrive at our facility safely. A white-gloved valet will collect your items and transport them to our facility in garment bags. Once there, we individually inspect, photograph, and prepare a condition report for every item. The condition report allows you to see exactly what needs taking care of and offers our care recommendations such as dry cleaning and repairs. Your clothes will be in quarantine for a brief period of time while we assess their suitability for storage in the PAKT 'clean room'. We then select the most appropriate storage bags, boxes and packing materials to look after your clothes in the best possible way. All items pass through UVC light sterilisation before storage in the PAKT 'clean room'.

How are my clothes and other items handled?

You can log in to your account and create a collection appointment in three simple steps by clicking 'Book An Appointment': 
&emsp;1. Select the address we will be collecting from, or add a new address 
&emsp;2. Add items from your wardrobe to your collection list, or add new items 
&emsp;3. Choose your preferred collection date and time 
Once our Customer Service Team receives your request, we will send you an acknowledgement. A PAKT team member will be in touch by email or telephone to confirm your collection.

How do I make a collection appointment?

You can log in to your account and create a delivery appointment in four simple steps by clicking 'Book Delivery': 
&emsp;1. Select the address we will be delivering to, or add a new address 
&emsp;2. Add items from your wardrobe to your delivery list 
&emsp;3. Choose any additional services you require 
&emsp;4. Choose your preferred delivery date and time 
Once our Customer Service Team receives your request, we will send you an acknowledgement. A PAKT team member will be in touch by email or telephone to confirm your delivery.

How do I make a delivery appointment?

1. 3-month complimentary trial applies to standard PAKT-X items. Furs, bridalwear, Birkin/Kelly handbags and couture items not included.

2. Items are kept hanging in individual breathable garment bags or in boxes with acid free tissue paper (as needed or specified)

3. Other services such as dry cleaning, and repairs are available for an additional fee as applicable

Additional Information

A convenient solution for items you wear less often — organise online, make seasonal swaps effortless, rotate capsule wardrobes regularly and safeguard meaningful pieces.
 Suitable for: Jackets, coats, leather, suits, dresses, seasonal pieces, occasion wear, bags, shoes, hats and more.

packing and collection from your address.

1x edited photo per item, description, item name, brand, category, colour, material, size.

sterilisation and itemised inspection with condition report.

with hangers and individual breathable garment/dust bags.

and switch out on request (complimentary switch available)

PAKT x Art Basel