Get PAKT
PAKT Digital is a new free service from PAKT introducing the Virtual Try-On Avatar that tries on your own clothes, wishlist items from 3rd party sites and layers multiple items.
It’s a free service and we encourage you to share the Avatar with your friends.
Yes you can access PAKT digital anytime, anywhere. You just need internet connection.
If you're located in Hong Kong or Singapore, we offer a convenient service to photograph and digitise your items for you. For those living outside these cities, you can still enjoy the PAKT experience by uploading photographs of your own items or taking screenshots of your wishlist items. These will be processed through the PAKT photo enhancer, allowing you to easily access your PAKT Avatar!
Not yet, we are a small team. But we will have it ready as soon as possible. You’ll be the first to know.
The Avatar is young and learning everyday. Please provide feedback on outfits that can be improved. We would appreciate it very much.
Keep pieces pristine in climate-controlled storage, protected from humidity, mould, light, heat, dust, odours and pests.
Organise effortlessly. Plan outfits. Get items delivered when you need, as soon as next-day. Switch and rotate items with ease.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
Keep pieces pristine in climate-controlled storage, protected from humidity, mould, light, heat, dust, odours and pests.
Organise effortlessly. Plan outfits. Get items delivered when you need, as soon as next-day. Switch and rotate items with ease.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
Keep pieces pristine in climate-controlled storage, protected from humidity, mould, light, heat, dust, odours and pests.
Organise effortlessly. Plan outfits. Get items delivered when you need, as soon as next-day. Switch and rotate items with ease.
A detailed condition report shows you what needs attention. Request dry cleaning and repairs when needed.
Your clothes are important to us, and we maintain the highest professional standards when inspecting and transporting your items.
The PAKT 'clean room' provides a pristine environment in which to store your clothes. We permanently maintain our facility at a temperature of 19-21ºC with 50-60% humidity. We also have a dedicated fur storage room where we keep the temperature at 13-18ºC. Meanwhile, the air is filtered every two hours, removing dust, odour, allergens and mould down to 3 microns in size.
PAKT's facilities also include UVC light sterilisation, ecological pest control, individual garment bags and an access-limiting security system. We designed our storage facility to provide the best possible environment for your clothes.
We handle your clothes and accessories with the utmost care and respect, ensuring they arrive at our facility safely.
A white-gloved valet will collect your items and transport them to our facility in garment bags. Once there, we individually inspect, photograph, and prepare a condition report for every item. The condition report allows you to see exactly what needs taking care of and offers our care recommendations such as dry cleaning and repairs. Your clothes will be in quarantine for a brief period of time while we assess their suitability for storage in the PAKT 'clean room'. We then select the most appropriate storage bags, boxes and packing materials to look after your clothes in the best possible way. All items pass through UVC light sterilisation before storage in the PAKT 'clean room'.
You can log in to your account and create a delivery appointment in four simple steps by clicking 'Book Delivery':
1. Select the address we will be delivering to, or add a new address
2. Add items from your wardrobe to your delivery list
3. Choose any additional services you require
4. Choose your preferred delivery date and time
Once our Customer Service Team receives your request, we will send you an acknowledgement. A PAKT team member will be in touch by email or telephone to confirm your delivery.
You can log in to your account and create a collection appointment in three simple steps by clicking 'Book An Appointment':
1. Select the address we will be collecting from, or add a new address
2. Add items from your wardrobe to your collection list, or add new items
3. Choose your preferred collection date and time
Once our Customer Service Team receives your request, we will send you an acknowledgement. A PAKT team member will be in touch by email or telephone to confirm your collection.
A white-glove PAKT valet will pack and collect items from your address.
PAKT handles the rest for you: price research, photography, descriptions, sales negotiations and shipping.
Payment will be transferred directly to you after your item is sold.
Payment will be transferred directly to you after your item is sold.
A white-glove PAKT valet will pack and collect items from your address.
PAKT handles the rest for you: price research, photography, descriptions, sales negotiations and shipping.
Payment will be transferred directly to you after your item is sold.
A white-glove PAKT valet will pack and collect items from your address.
PAKT handles the rest for you: price research, photography, descriptions, sales negotiations and shipping.
Payment will be transferred directly to you after your item is sold.
We accept designer bags, apparel, jewellery, watches, shoes (brand new only), as well as rare, vintage pieces from luxury brands.
Please note, we do not accept:
- Lingerie, swimwear or activewear
- Mass-market brands
- Prototypes or samples
- Items in fair condition
- Counterfeits
Please contact us for further details.
Ideally, yes. However, we do accept certain items with light signs of wear. Each accepted item is categorised as Never Worn, Very Good and Good.
Never Worn: Items are unused and include tags, box and dust bag.
Very Good: Items show minimal signs of use. Minor stains (no larger than dime size) and light pilling is accepted.
Good: Items show moderate signs of use. No modifications, tear or holes, discolouration.
We do not accept pieces with any of the flaws listed below:
Apparel
Missing brand labels
Altered, misshapen or heavy pilling
Prominent stains or discolouration
Rips, tears or splitting seams
Missing or broken parts
Leather Goods & Shoes
Prominent stains or discolouration
Missing or broken parts
Rips, tears or splitting seams
Excessive scuffing or scratching
Jewellery & Watches
Missing gemstones
Severe metal scratching or dents
Damage to watch functionality
Noticeable oxidation
Our goal is to help you monetise your wardrobe in the best way possible. We aim to sell your items at the highest price the market will accept. We consider brand resale value, item condition, market trends and rarity to help determine the best price for your items.
The price at which we list your item will always be approved by you. In the event that we are unable to agree on a price, your item will be returned to you.
Our goal is to help you sell within 3 months. Items in great demand may sell within hours of being listed while items with high prices may take more than 3 months and only begin to receive offers after the price is discounted. Seasonality will also influence sales.
Collections are free for a minimum of 10 items. Upon the sale of your item, we charge a commission based on the final selling price of your item. We do not charge a storage fee while your items are being sold. Delivery charges may apply if we need to return items to you.
Please contact us for further details.
You will receive an end-of-month email notification for any successful sales. Your earnings will be transferred to your bank account within 7-10 working days after receiving the report. You also have the option to convert your earnings into PAKT credits with an additional 15% value.
